Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of AUD 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests arriving after hours please contact the hotel in advance (during office hours 8:00-16:00 Monday-Friday and 09:00-16:00 Saturday and 14:00 Sunday) to arrange for after-hours key collection. Contact details can be found on the booking confirmation. Reception is closed during public holidays. Please note that this property requires a refundable AUD 100 credit card pre-authorisation at least 1 day before arrival. Same day arrivals will be charged this pre-authorization as soon as the booking is received. Please note that rooms are serviced weekly. For stays of a week or more, rooms are serviced every 7 days. Additional housekeeping can be requested for an extra charge. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 3.5% charge when you pay with an American Express credit card. Please note that this property does not accept payments with Diners Club credit cards. Please note that for guests booking 4 or more rooms, guests will need to sign the properties Terms of Stay. The property will contact you after booking. The property will contact you after booking. The building will be experiencing major common area and façade upgrades between 23rd January 2023 - 31st August 2023. This will affect: Hallways, Laundry facilities, Exterior (scaffolding), Lobby, and construction noise levels. Upgrades needs to change to "January 2023 - December 2023"