Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Bosenkan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos are not allowed to use shared bathing areas and other shared facilities. This property will not accommodate hen, stag or similar parties. Guests arriving after 22:00 must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation. You must check in by 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given. Please note that meal requests are not accepted on the day of arrival. Guests who wish to have meals at the property must book a meal-inclusive rate at the time of booking. Please inform the property in advance if you have any food allergies or dietary needs. The free shuttle from/to JR Gero Station is available. The shuttle departs from the station at 14:30, 15:00, 15:30 and 16:30. The open-air hot spring bath is open 15:00-10:00. At a surcharge, guests can reserve the private hot spring bath at the time of check-in. Please note all guest rooms are smoking rooms; however, rooms can be deodorised upon request.